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Check Registration Status

You can check the status of your ACX Lab registration and resource provisioning at any time.

Check Registration Status

Option A: Web UI

  1. Navigate to https://aka.ms/acxlab-onboarding
  2. Enter your @microsoft.com email address and click Check Status

Option B: API (Programmatic)

If needed, you can query registration status via the backend API endpoint:

curl "https://acx-guest-onboarding-api.azurewebsites.net/api/status/check?email=youralias@microsoft.com"

The response includes the status of each provisioning step as a JSON object. This is useful for scripting or integration with automation tools (including the MCP server for Copilot-driven operations).

Step 3: Review Your Status

The status page shows the state of each provisioning step:

Status Meaning
✅ Completed This step is done and your account/resource is ready
🔄 In Progress Currently being provisioned (check back in a few minutes)
⏳ Pending Queued but not yet started
❌ Failed An error occurred — see the error message for details
⚠️ Requires Action You need to do something (e.g., redeem Entra invitation)

Registration Steps Tracked

The status page tracks these provisioning steps:

  1. Email Verification — Have you verified your email?
  2. Entra Guest Account — Has your Entra guest account been created?
  3. Entra Invitation — Has the invitation email been sent?
  4. AD Account — Has your on-prem AD account been created?
  5. RBAC Assignment — Have Azure role assignments been applied?
  6. Resource Group — Has your personal resource group been created?

Check Resource Provisioning Status

For resources you've requested (VMs, AKS namespaces, etc.):

Via Azure Portal

  1. Go to the Azure portal → ACX Lab tenant
  2. Navigate to Automation Accounts → ACX-Automation → Jobs
  3. Find your runbook job by timestamp or name
  4. Check the job status and output

Via Power App

  1. Open the ACX Lab Self-Service Power App
  2. Go to the My Requests tab
  3. View status for each submitted request

Common Status Issues

Situation What to Do
Registration stuck on "Pending" for >30 min See Registration Stuck
Entra account shows "Completed" but can't log in Wait 15 min for propagation, then try again. See Can't Log In
Resource job shows "Failed" Check the job error output. Common causes: quota exceeded, invalid name, missing tags
"Requires Action" on Entra invitation Check your email for the invitation and redeem it. See First Login